Professional Berkshire IT Partners
Our service is tailored to your needs. We do as little or as much as you want us to do. We can act as your virtual IT department, always on-call for you 24/7. Or we can just help solve ad-hoc problems as and when they arise. Our technicians are dedicated, highly qualified professionals, straightforward, approachable people who understand how businesses operate – and the importance of a rapid response. At ConsultSPARK we work in partnership with you, using our knowledge and skill to ensure you never lose business because your IT has failed.
Impartial, Expert Advice
It doesn’t matter what systems you’re using, our technicians can ensure they keep on working. And if we think there’s a better system out there for you, one that will streamline your services, increase productivity and raise profits, we’ll tell you about it. We’re not affiliated or tied to any particular IT manufacturer. That means we don’t favour one product over another, so our expert advice is totally impartial and focused on finding the best solution for you.
Jargon-Free IT Support & Consultancy
We don’t do jargon. Your staff don’t want, or need, to know every technical detail. We might find that kind of thing exciting but we know that normal people don’t. You just want your IT to work, so you can get on with your job. That’s why we offer a straightforward, no-nonsense service that keeps your IT performing at its best.
Business-Focused IT Solutions
We know that your IT is a means to an end; it’s a practical tool you use to run your business. It’s vital your IT helps increase profits and delivers real measurable benefits for you, your staff and your customers. That’s why we’re committed to ensuring you have the right systems in place, affordable solutions that are aligned to your strategic goals and add real value to your business every single day.
Small-to-medium businesses in Berkshire use ConsultSPARK because we’re good and we have the awards to back it up. We’re experts. We’re responsive, flexible, professional and committed. We look after your IT and offer sound, sensible strategic advice. But we go further. We care about our clients and their businesses. We want to see you succeed – and we do everything we can to make this happen. We spend time with you; listen to what you want to achieve and we’re proactive. If we can see a better way of using IT, one that will help you grow your business faster, we’ll tell you and work with you to make it happen. We’re a small IT practice dedicated to offering the very best possible service to every client, no matter how large or small.
Cost Effective Pricing
At ConsultSPARK you only pay for what you need. There are no fixed-price, off-the-shelf support plans and no over selling, up selling or flogging you things you don’t want. Every business is different and we work with you to create an affordable monthly support plan or an hourly rate that suits your needs and your budget precisely. You will get your own dedicated technical account manager, a highly trained engineer who will take responsibility for your IT, visiting you and dealing with your issues every time. We are available on-call for you 24/7 and you will have emergency mobile numbers so you’re never left in the lurch. We will work as part of your team, ensuring you’re always in control of your IT. Above all, we ensure fair and affordable prices that offers you value for money, that’s a promise!